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FAQs

How do I find the nearest First United Security Bank office?

With 19 banking offices in 15 communities, we’d love to know there is one near you. Click Here to check our map of locations.

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How does your Mission Statement affect me?

If you are a First United Security Bank customer, we hope you see our Mission Statement reflected by every one of us. Here’s a snapshot of the values we hold to:

We believe the communities we serve deserve the very best. We make it our mission to exceed the expectations of our customers, employees, and shareholders. We value the very principles you do. Principles like integrity, responsiveness, customer and community focus, professionalism, and commitment. At First United Security Bank, we are delivering excellence in all we do! It’s a privilege to serve our customers and our communities. Whether we help you with a financial need or promote public awareness about a cause or event in our area, it’s really the least we can do.

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Is First United Security Bank stock publicly traded?

United Security Bancshares is the bank’s holding company. Its stock is publicly traded on NASDAQ (Symbol: USBI). For more information, visit our Investor Relations section or write to: First United Security Bank, 131 West Front Street, Thomasville, AL 36784.

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Is anyone able to access my personal information?

No. Your password is stored in an encrypted, secure database. In addition, all of your information is kept behind multiple secure firewalls for additional security. We encourage you to review our Privacy Policy for more details.

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Does First United Security Bank sponsor community events?

Absolutely. We are passionate about supporting community causes with time as well as money.

We currently have 168 employees involved in one or more community organizations; 83 of these employees selected because of their financial expertise. 91 of these organizations provide services to low and moderate income individuals and families. We contribute to these organizations throughout the state by way of time commitment by our staff, financial contribution, in-kind contributions, as well as radio air time to promote causes and events. To find out more visit our In The Community page. Our most recent survey shows that 370 radio spots were voiced by 60 employees for nearly 100 non-profit organizations.

It is our way of giving back to the communities we serve.

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Why should I bank with First United Security Bank?

We value these strengths as we serve you:

  • Our 199 employees have combined experience of more than 2000 years.
  • Capital to assets ratio is one of the highest in Alabama.
  • Our employees and officers are personally invested in our bank and, combined, make up one of the bank’s largest shareholders.
  • Our CDARS® program gives every depositor an opportunity to be fully insured (up to $50 million). Ask us today.
  • Not one depositor has ever lost a dollar in a community bank.
    (Source: Community Bankers Association of Alabama).

Your FDIC insured deposits are safe, sound and secure – Just like we have been since 1952.
Always have been. Always will be.

Your longtime bank is rock solid.

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Will my information be kept private and not be shared with another company?

First United Security Bank does not disclose any non-public personal information about our customers or former customers to anyone, except as permitted by law. We encourage you to review our Privacy Policy for more details.

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How many offices does First United Security Bank have?

We offer 19 offices statewide located in 15 communities. Please visit our Locations page to locate the office closest to where you live or work.

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What is Phishing?

Phishing is the act of sending an e-mail to a user falsely claiming to be an established legitimate enterprise in an attempt to scam the user into surrendering private information that will be used for identity theft. The e-mail directs the user to visit a Web site where they are asked to update personal information, such as passwords and credit card, social security, and bank account numbers, that the legitimate organization already has. The website, however, is bogus and set up only to steal the user’s information.

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What routing/transit number should be used for direct deposits to First United Security Bank?

The main routing/transit number for First United Security Bank is 062103592. This number should be used for wire transfers and direct deposits.

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What are your banking hours?

To find out hours at each location, visit our Locations and Hours page.

You can bank online with internet banking and free bill pay 24 hours a day from anywhere you have access to the internet. You can also access telephone banking 24 hours a day, 7 days per week.

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What are the bank's holidays?

We will observe the following for 2014. For specific hours before and after each holiday, please check with your local branch:

New Year’s Day
Martin Luther King Day
Presidents Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day
 
Wednesday, January 1, 2014
Monday, January 20, 2014
Monday, February 17, 2014
Monday, May 26, 2014
Friday, July 4, 2014
Monday, September 1, 2014
Monday, October 13, 2014
Tuesday, November 11, 2014
Thursday, November 27, 2014
Thursday, December 25, 2014
 

 

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